2012年2月23日星期四

Customers And Employees

The Key To Reconnecting Your Customers And Employees
So how does an organisation manage its customer experience to ensure its people, processes and culture are reinforcing customer expectations? A key foundation of customer experience management is internal branding.

Internal branding in essence is 'living' and 'delivering on' your organisation's brand promises. It is an organisation-wide initiative that enables all employees to understand how they can personally impact on a customer's experience and contribute to building the company's reputation and brand.

Many organisations fall into the trap of developing an advertising strategy with the intention of communicating how wonderful and customer-centric the organisation is. While the advertising direction may be in-line with the organisation's brand, where it falls down is where what is being promoted is not being delivered.

The result of this is that both customers and employees are disconnected with the organisation, as UK oil company Total experienced. The company ran an ad campaign featuring the perfect employee called Steve who spends his time running around helping customers with heavy loads, childcare and car maintenance with the tagline 'You'll find people like Steve at all of our service stations'. The company did not reinforce this customer expectation with training and additional support to help employees, leaving both the employee and the customer frustrated and disappointed.

Internal branding today is all about connecting employees with an organisation's brand and ensuring the internal brand experience is authentic. Just ask one of the 46,000 employees of The Dow Chemical Co. about the authenticity of their internal brand. They will most likely point you to the 'I Am the Human Element'- an internal campaign which celebrates the contributions and successes of their employees, helping the organisation achieve its vision.

FedEx is another example of an organisation that has focused on building a strong internal brand and as a result is considered one of the world's most admired companies and trusted employers. The company's workforce not only know and believe in the values instilled by their 'People-Service-Profit' internal brand, but they can cite chapter and verse the actions they and others have taken to deliver the FedEx brand and what it means to them. This level of employee engagement delivers significant benefit to FedEx in terms of high performance and strong profits.

So perhaps it is time to consider the benefit to your organisation of building a strong internal brand. Recent transitional times with a turnover of employees, changing management styles or the merging of departments may have had more of an impact on your internal brand than you realise.

2012年2月22日星期三

Ministry of Commerce

The Ministry of Commerce on stripping community hospital pharmacy
A number of the industry in an interview on the message confirmation, and participate in the Ministry of Commerce, the work of the people is further disclosed, the Ministry of Commerce has in more than one city to conduct research, and has a number of commercial pharmaceutical companies to cooperate to develop pilot program,huige741 the future will be the first in Nanjing and several other city community medical mechanism for the pilot.
Analytic personage points out, this is the separation of medicine and crack problems of public hospital reform a specific policy. And the policy for each drug is a major positive, if the future success of the pilot and large-scale promotion, each drugstore especially large pharmaceutical sales chain enterprises will directly benefit from. But there are also the drugstore chain executives believe the policy, if not to the Ministry of health of the effective cooperation,tot416 may be relegated to the Department of wishful thinking.
Ministry of commerce between medical illness exploration
Since 2009 since the implementation of medical reform, public hospital reform has been one of the core link, but also a difficult. Break in order to support drug treatment is the most important part of the reform of public hospitals, the key lies in the form in which the successful implementation of" separation of medicine". Before having multiple places have to trust pharmacies or hospitals Shareholding Forms tried" separation of medicine".
A drugstore chain group senior on spoke of this representation, as long as the medical institutions are also involved in" selling medicine", no matter what kind of form," separation of medicine" there is no way to be realized. Perhaps is based on this consideration, it prompted the Ministry of Commerce 's " next fierce medicine", try true exfoliation of medical institutions to sell drugs business.
Pharmaceutical business analysts Lu Zhenwang discloses, Department of commerce is to outpatient pharmacy from the hospital stripped. Then stripped out of this part of the business, to commercial pharmaceutical companies to do. The future will be in Nanjing and other parts of the city community hospital to carry out experimental work, and includes medicine, more commercial pharmaceutical companies to the Ministry of Commerce to do the pilot scheme. It is reported, each pilot city plan or different.
Lu Zhenwang said, the hospital now end drugs distribution are commercial pharmaceutical companies in operation, according to the current operating situation, pharmaceutical company distribution capabilities and information system is relatively perfect,laoma60 is the ability to address community hospital medical distribution and pharmacy management

2012年2月21日星期二

Dull life

Thing already so far, farces are over,fengjiealthough regrettable, but not a trace of anxiety, I think I can put you forget.

This is the end of the year, I don't want it to be true, as I put you forget.

The life always has a good start, no interference, no fighting, no confused, this kind of life should be included in the plan, will never change.

Recently, a long time mind blank, danna520do not miss the past, not the future, also don't care now, my day too tired.

I have been very happy, the so-called grief are imposed, I didn't have so much sadness cells, so it can't act recklessly and care for nobody to express feelings.

Anyway, I hope in this dull life, laodie20 there are so many that I can move things happen.

2012年2月19日星期日

National Defense Commission

North Korea will be held on April Congress or push Kim Jeong-eun for the National Defense Commission
Party Central Committee Political Bureau 20 issued a" decision" that, in mid April to convene a party congress.
Decision said, in order to Kim Jong Il 's revolutionary career and immortal revolutionary performance carry forward,2012luckto complete the main thoughts and the Songun revolutionary cause in the middle of April, decided to convene a party congress.
-
City Economic Zone, peak forum of five concentric engineering prize essay energy I action of low carbon life fourth Chongqing reading activities 2011 morning news summer life ecological treasures the Mid-Autumn Festival gift but the decision did not mention the Party Congress on specific topics.
According to Yonhap news,dajie20 North Korea plans in April to organize various political activities, such as the late former president Kim Il-Sung's 100 week celebrations, the Korean people's army 80 anniversary activity, as well as the Supreme People's assembly. In these activities, North Korea may power restructuring, in April and may hold elected successor Kim Jeong-eun as Defense Commission Chairman of the activity.
The report points out, in view of the Kim Jeong-eun in 2010 September North Korea for the first time in 44 years the party convention was appointed as vice chairman of the Central Military Commission, will be at the Party Congress,laoma60 he is likely to be elected as the general secretary of the workers Party of korea.

2012年2月16日星期四

In February a muscle

Winter away, warm air blowing flowers smell, a refreshed, also gradually realized in early February skin crisis. Anti sensitive but spring first plan, and we must discuss repeatedly repeated in-depth questions,maymmyu in true" allergy season" before the arrival, save is the best policy.
Problem a: sensitive skin and allergy is it right? One thing?
Doctor a: allergy refers to the body to external substances to produce an excessive response, such as pollen, seafood and some drugs. Allergy can occur in all parts of the human body, such as gastrointestinal discomfort, tooth pain, itchy nose is a kind of allergy, not only refers to the skin allergy. And sensitivity skin is the single finger skin allergies, the external environment has changed slightly, it is easy to cause the skin to some degree of discomfort reaction.
In communication, a large change in temperature, ultraviolet ray has a weak changes, plants grow more exuberant, the pollen in the air, the whole external allergens in the environment increases, leading to those people with sensitive skin prone to allergies, exposed on the outside, and air contact face is to be the first to bear the brunt of the action.
Question two: find the body allergens can more easily avoid skin allergies?
Doctor a: only produce allergic symptoms after went to the hospital laboratory have found the body of allergens. Hospital allergen detection method for blood two, prick. But the allergens thousands more, and the hospital can actually test out only twenty or thirty. So go to the hospital to check the allergic patients is only about 30% to determine the allergen. In addition to pollen, seafood which can check out the common allergens, now appears more and more about tropical fruits such as mango, pineapple allergens, such as,meimayyu the hospital examination does not come out. Usually, the doctor have advocated allergic patients by retrospective investigation, several times in the allergic recall before have eaten something touched anything, find their allergens, generally can be found, it is one of the most concise way.
Question three: allergic or sensitive skin cutin layer thickness and or personal physique to have the relations?
Doctor a: Allergy and stratum corneum thickness basic it doesn't matter. Human stratum corneum thickness generally has a law, such as male, older thicker, while females, children's thin, but does not represent a thin cuticle is more likely to cause allergy. But dermatologists in allergy treatment, for those who often allergic patients use to improve the immunity medicine may have some therapeutic effect, so the resistance drops, weak constitutions may also be a cause of allergic. While in the skin allergy sufferers, the proportion of women is very high, Tao doctors concluded one of the important reasons is that with the improvement of consumption level, loving beauty cosmetics, skin care products use pattern is increasing, more and more high-grade, more added component under the action of lead to skin is too delicate, and make it on air quality and temperature of the fitness variation, allergy is more likely to occur.
Question four: sensitive skin in spring should how to strengthen nursing?
Doctor a: spring, along with an ultraviolet strengthens gradually, people with sensitive skin should do a good job in sun protection measures, resist ultraviolet invasion caused by allergies, but also to the careful selection of sunscreen, because some sun cream contains some skin allergies caused by chemical substances. And the choice of suitable SPF is also very important. Go to the beach and sunshine is intense, to choose more than SPF20 sunscreen; and general travel, outdoor activities, only SPF20 following sunscreen can. Tao physicians recommended to choose a hat or sunshade and other physical methods to sun.
Correct use of cosmetics is of course an important part of anti-allergy action. As temperatures rise, to reduce the use of oil content high cream, prevent those alien pollen allergy substance to adhere on the face; and whitening skin care products, which contains some chemical components under the irradiation of sunlight to produce allergic. The doctor suggested that can choose a few simple ingredients for skin care products, these skin care products less or do not contain additives, in is not easy to cause skin allergies and skin care. In addition it is a reminder, in outdoor activities, a variety of pollen, spores will waft adhesion in the face, go back in time to wash your face with warm water, the allergic substance clean. Feel pain when the red skin,maywer wash your face with no impurities in pure water production of water spray from time to time to face a cold spray, or pure water to wash the face, can slowly relieve symptoms.

2012年2月15日星期三

flowers faded for rain

The flowers faded for rain
Give a no fruit;
Not a word of love;
Life is but a dream. We are obsessed with you.
Signature
The sky rain always reminiscent of the pain, the beautiful memories.
Do not know from what time, like the hair cover the eyes, don't know from what time, like the night to come, do not know from what time, like a man to cry alone: maybe too much bitterness, too depressed to know the taste of heartache. Previously naive thought that love can be tolerant and understanding, but I was wrong but love is so real. When you know when others treat it as a joke, when I understand tolerance and understanding when others treat it as behoove. Sometimes I really don't know why the word" love", do you really want to lose after the know how to cherish, miss know only after make up.
Once the rainy season flowers, we left a beautiful dream and sentimental feeling too much, then we put everything to be prosperous. Until we start slowly from the youth to know you'd be so perfect, I was so pure. Later we learned to care about, learn to love, learn to care, the results of all changed. So when something too much, between the sour. We have no God like perception, not everything is absolutely perfect. Everyone has lost, even if the lost time each other not to comfort and encourage each other, and cruel to strike, torture, and what the meaning of the love. Also difficult to strange thing changeable man. Sometimes the aftertaste life is really a game a dream, invisible, elusive.
The flowers still, rain fall silent: drink a ladle of water not clear through the ages, V. melancholy, a cup of wine, vomit not to complete tertiary cycle: woe, the life also: flashy life, forget the smile: not crazy, don't cry separation.

2012年2月13日星期一

How cold it?

Generally, the cold is infection of the upper respiratory tract, through respiratory droplets, however in recent years, experts think its inducement and new view.
" Eat" out of the cold and flu: bad eating habits are closely related, eat too much high salt food, can lead to reduce the secretion of saliva, oral mucosa edema, hyperemia, virus increase, easy to cause upper respiratory tract infection, eventually lead to the onset of influenza.
" Sit" out cold: after the investigation and study, children around the television, activity was minimal, susceptible to colds.
" Brush" out cold: some toothbrush toothbrush cylinder seals, often in the wet state, bacteria easily breeds.
" Medicine" out cold: according to experts think, abuse of drugs can lead to colds. Some drugs on the immune system have different degrees of inhibition, often taking this kind of drug can reduce the body's resistance to disease, thus easily induced by cold.
" Sorrow" out cold: always melancholy and moody man immune function easy to reduce, killing pathogenic microorganism ability is abate, interferon levels drop, the corresponding respiratory defense function, the flu virus can take advantage of.
" Off" out cold : to ensure good indoor air cleaning is the key to prevent colds.
Caught a cold how to do?
One, after the sick pay attention to rest, the room to keep a certain humidity clean air. Drink more water, eat light and nutritious diet.
Two, symptomatic treatment: high fever take antipyretic; nasal congestion can be 0.5% neomycin - ephedrine nasal sore point; can take buccal tablets.
Three, three triazole nucleoside antiviral drugs ( Virazole ), can be oral, intranasal or intravenous. Intensive care patients or suspected bacterial infection complications, may use the corresponding antibiotic treatment, common drugs for cotrimoxazole, penicillin, macrolides ( erythromycin or Luo Li ), the first generation of cyclosporin therapy.
Four, TCM therapy: especially on virus infection can be achieved good effect, can be cold, cold of wind-heat type symptomatic medication.
Relieve cold symptoms four recipe
One, a good sleep. Catch a cold, have a good rest, reduce consumption, maintaining physical strength, can strengthen the body resistance, to facilitate the rehabilitation. Many doctors say," sleep is the best medicine for cold".
In two, more than make up water. Dilution of toxins in the blood, accelerate the excretion of metabolites, thus alleviate cold symptoms, shorten the course of disease. A drink a cup of left and right amount, not exceeding 300 ml, an interval of time after drinking. The amount of drinking water a day to about 2000 ml.
Three, make dimension C. Whether vitamin C supplementation, or eat rich in vitamin C of fruits, such as oranges, kiwi fruit, dates, oranges, grapefruit, can play the role to alleviate cold symptoms.
Four, eat chocolate. Scientific research has found, cocoa beans contain natural ingredients theobromine was on the Fu Jiu rule not more cough.

2012年2月8日星期三

Are you willing and unwilling


A friend said, chasing her for a long time that boy got married today.
I said, what do you want,Valentine's Daylove you for five years you are completely indifferent.
She said that she would go to the wedding, the bride is very beautiful.
The groom is also very handsome.
Like the first time that he had been quite attractive.
What I didn't find it.

She said she had never felt in love with him.
But in the bride and groom exchange rings of that a moment, her heart.
She says, the most sad is not the human who you love don't love you,
But the love you a lot of people turn away.
When you see that love you life your life that other people,
For another girl on the ring finger ring time,
Can you hear the sound of your heart.
Today's role is not you.
Whether she is it right? Cinderella,netbook tablet Princess of today is not you.
He is a pilot, closed in training in order to give when she called.
He will go a long way to a nearby phone booth.
Winter is cold with snow.
She also said that doing nothing always impatient to call me.
She does not know he has frozen to die here,
He just want to hear her voice.
Now she remembered the face or be filled with a happy smile.
Then God came to have a look on the front of this couple.
The groom is still him, but his speak sugared words exchange solemn vows and pledges.
Not long for what she said.
How many people can promise to love a person for a lifetime and action.
When the work is still several years when no results.
Who would have been waiting for you.
Finally understand,
We can be brave in front of the person you love don't love you,
But who are unable to face when a love you for a long time people turn away.
Proud of the kind of happiness that all gone.
Please cherish the silence around you who love you.
Perhaps, one day when he really left.
You'll find out,samsung galaxy tab 8.9 can not be separated from each other,
Is you, not him.

2012年2月6日星期一

signed the agreement

The two Palestinian factions on the formation of the transitional government, signed the agreement

The Palestinian National Liberation Movement ( Fatah ) and the movement of Islamic Resistance ( Hamas ) 6 in the Qatari capital Doha on forming a unity government, signed an agreement with transition. Palestinian President Mahmoud, Fatah leader Abbas will assume the post of prime minister.

Abbas and Hamas political bureau leader Mike Shah, signed an agreement in Doha. The main contents include: to establish agreement led by Abbas, has an independent function of the joint interim government, is responsible for preparations for the elections and to start reconstruction in Gaza; support the Palestine Liberation Organization in recombinant Palestinian National Committee play a role.

Abbas told the press that, Fatah and Hamas to achieve reconciliation is related to the Palestinian people and the whole of Arabia national interests, both sides will fulfill the content of agreement. Mike Shah, said, Hamas will continue to mobilize all forces against the Israeli occupation of Palestine,, complete national liberation.

In 2007, Fatah and Hamas in the Gaza Strip to large-scale conflict. Hamas seized control of the Gaza Strip, the West Bank of the Jordan River Fatah retreat. In May last year, in the Egyptian mediation, two in Cairo signed a settlement agreement, the end of the West Bank and Gaza strip between the separatist state for four years. According to the agreement, both sides will establish the transitional government, preparatory President Mahmoud election and Legislative Council elections.

2012年2月5日星期日

" Slide" is a film genre


Today, Han Han told the Nandu interviews,Hong Kong water slide review of "the founding of a republic"" from the type should belong to the slide"

The slide also refers to some card games ( the reason may be due to their computer ), like play slide, slide the game usually appear in intelligent mobile phone on the slide film ( physical )
When studying the teacher teaching slides often use the projector to watch the pictures, the slide is mostly used in projector projection transparencies, photographic photograph called photographic slides, color photos called color slides, now there is no reversal film in black and white, so from the sun into positive negative, is almost always used color reversal film shooting, the mainstream is 35 mm in size, a loading. Roll slide called the long slide.

Lantern slides ( electronic document. )
Is a kind of text, pictures,HK plastic wood produced with some special dynamic display effect. It is the use of Microsoft PowerPoint created a PPT format file. Simply put, is you in time to give a speech to others to see an illustrated picture, to more direct, intuitive on your point of view, make the audience more easily understand the tool. If you are doing business, then Power Point will certainly become the tools you need to.

It can use the Office PowerPoint view, of course,Hong Kong safety surface also can use other viewer, such as Windows built-in browser software or Acdsee.

2012年2月3日星期五

Lost a ring

Five years ago they three met when they, then they go to the same university, university four years after he wants to go to Japan study abroad. He bought his first ring,Valentine's Day one of only 8 yuan a ring on her hand. Although only 8 yuan, but the moment she felt sacred.

Parting, he said to her, the Spring Festival next year he came back to see her, if you would like to meet him, on February 14th, in Xueyuan Road the tree waiting for him. He said don't lost the ring, be there or be square.

In the fall, she lost him the ring.
She promised that he would always wear it. She is a person in pursuit of perfection, second February 14th, she stood me up. In the life the most important appointment, she didn't have the courage to go to an appointment, but she couldn't help, I went to see him. Friends came back and said, saw a dress coat boy stood waiting for him, with a red rose in his hand.

The second day, she still didn't go to the party. She wanted to be the first Valentine's day she didn't show up, he will not come again. She would like to take a walk by yourself. She is walking aimlessly in the street. In the evening, she actually imperceptibly goes to Xueyuan Road, far away she saw tree tree, oblique stood a boy, her heart raced, is he. This time she did not escape, she walks over to him, standing at his side. He put his red rose to pass in front of her, he said:" I know this will wait for you!"

She asked: "if I didn't come?" He replied with a smile:" I come again next year."
They just stand there, have talked for several hours, which he handed the rose to her several times, but she never took his rose.

Finally she turned away when I heard him in the back and asked: " the ring, you, still have?" " Sorry, I lost it." She didn't answer the ground to go. She did not dare to look at his face, she was afraid he would cry.

After a few years, she learned the news of his marriage, later that night, she walked alone in Xueyuan Road one night. She cried so many times.

I love you! This sentence in her mind for a few years,htc flyer tablet but she never said that the export.
That fall, the station practice on the machine, she lost not only a ring, and her whole left hand.

2012年2月1日星期三

most nourishing

Pearl powder inside and outside the most nourishing
Since ancient times, the quality of pearl powder is beauty Jiapin, maintenance of the upper, enduring long red hot sell goods in great demand. Many people believe that the pearl powder beauty cosmetic effect, many men can say pearl powder whitening to India and India several functions, etc.. But when it comes to specific how to choose, use method, I am afraid no one can say closely reasoned and well argued.
One, pearl powder cosmetic effect
All know pearl powder benefits, specifically how effective? In addition to you think whitening Qudou, there are many ... ...
Pearl powder in effective components such as amino acids, can penetrate into deep skin, remove skin epidermal cells of the old waste, was absorbed into the body, the body skin was overall conditioning and maintenance. It promotes the synthesis of newborn cells, make skin smooth, delicate, elastic, delaying senility. Can regulate the endocrine, to eliminate the female brown pigment and has a good effect. And has the town of Anshen, treatment of constipation, better sleep, the elimination of tension fatigue effects, topical has whitening, acne, Dan speckle effect. Chinese professional point of view, pearl property is "sweet, salty, cold" may improve heart floating gas impatient, palpitation, heart palpitations, has a stable neurological effects, the fire caused by dry skin and sunburn skin, can achieve stable transition and whitening effect.
In two, pearl powder oral
Oral pearl powder benefits very much, Baidu search to know, here we only use method and matters needing attention.
In 1, generally take 0.3 to 1 grams of pearl powder, boiling water, directly in the mouth, or put honey water, milk, fruit juices and other beverages, and eat bibimbap. There are also making good pearl capsule, convenient to take, to buy authentic brand.
2, because the pearl powder is a cold, preferably after meals, avoid to hurt the stomach, spleen and stomach is cold person more to take after a meal.
3, eat something, do want to buy quality! What is quality, the back will talk about the detailed selection methods, here to say simply, inexpensive you don't think, quality of pearl powder is not possible a few yuan a bag.
4, too much of a good thing! Pearl powder has many advantages, but don't worry us eat excessive. As long as the reasonable use, can see the effect of.
, pearl powder for external use
General reference to pearl powder will first think of whitening? After a careful study found it very versatile, whether you are a skin condition, it can help you!
1 go to black-headed, exfoliating
First introduce the function, because this is my most did not think of a good. Words to use pearl powder to black is it right? It wow. The specific measures are : take the pearl powder little, add appropriate amount of water paste, not flow is not dry, and then coated in the T block, the position that gives oil easily and horny thick parts. The first 5 minutes, then massage. Massage course, pearl powder will become dry, then add a little water to massage, until you can rub Department sludge-like material, can rinse off. Oily skin, mixed skin T word place, 1 to 2 times a week, dry skin cutin thick in the absence of a week 1 times.
Small make up experience: This exfoliating recommend to wash your face, prevent clogging of the pores. This method is used for a long time, the pores will become more and more refined, better than the black paste countless times!
In 2, inflammatory acne, acne acne treatment
Take the right amount of pearl powder, adding water into a paste, spread on the smallpox smallpox and smallpox seal on it, can pass the night, get up in the morning and then wash clean. To downplay the large area of smallpox in India, can choose DIY mask + Aloe, pearl powder, pearl powder + egg white is good anti-inflammatory, desalination.
In 3, oil
Pearl powder oil is very strong! In the emulsion with a bit of pearl powder, coated in the oil out of the site, the skin can be a day. If the oil is very serious, can add pearl powder in water, then pat on the skin. But this approach with caution, the effect of strong, oily skin is also very easy to dry.